Contact Support
We are here to help with product-access and order questions.
Product support
Email [email protected]. To help us respond efficiently, please include the email address used for your purchase and any relevant receipt or order details. Do not send payment-card details by email.
Refund request
For a refund request, include your purchase email address, order date, and available transaction information. Please see the Refund Policy for the 60-day guarantee process.
Response time
Support requests are reviewed during normal business days. We aim to reply as promptly as practical; response timing can vary with request volume and the information needed to locate an order.
